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Tenant Guide

Your Rights as a Tenant

Renting in England comes with strong legal protections. Understanding your rights means you can hold landlords accountable, protect your deposit, and stay in your home with confidence.

The Renters' Rights Act 2025

Major change for tenants: The Renters' Rights Act 2025 significantly strengthened tenant protections in England. The most important change is the abolition of Section 21 "no-fault" evictions — landlords can no longer end a tenancy simply because they want the property back. They must now have a valid legal reason.

Key changes under the Act include:

Quiet enjoyment

You have the right to quiet enjoyment of your home — meaning the landlord cannot enter without your permission. In England, they must give you at least 24 hours' written notice before any non-emergency visit, and must visit at a reasonable time of day.

If a landlord enters without notice or permission, this is a breach of your tenancy agreement and potentially a criminal offence under the Protection from Eviction Act 1977.

If a landlord harasses you — repeatedly calls late at night, enters without notice, or attempts to intimidate you into leaving — contact your local council's housing team immediately. Harassment and illegal eviction are criminal offences.

Repairs and maintenance

Your landlord is legally responsible for maintaining:

You are responsible for minor maintenance (changing light bulbs, keeping the property clean) and for any damage you or your guests cause beyond fair wear and tear.

Reporting repairs: Always report problems in writing (email is fine) so there's a dated record. If a landlord fails to carry out repairs within a reasonable time, you can:

Deposit protection

Your deposit must be protected in a government-approved scheme within 30 days of payment. At the end of your tenancy, the landlord must return it within 10 days of you both agreeing the final amount.

Deductions are only permitted for:

Fair wear and tear covers natural deterioration over time — scuffs on walls, worn carpets, faded curtains. A landlord cannot deduct for these. If you dispute a deduction, raise it through the deposit scheme's free Alternative Dispute Resolution (ADR) service before going to court.

Rent increases

During a fixed term, your landlord generally cannot raise the rent unless the tenancy agreement contains a specific rent review clause. After the fixed term, or on a periodic tenancy, landlords in England must use Section 13 of the Housing Act 1988 to propose a new rent. This requires:

If you believe the proposed rent is above market rate, you can refer it to the First-tier Tribunal (Property Chamber) before the increase takes effect. The tribunal will assess the open market rent for the property and can set a lower figure.

Safety standards

Your landlord must by law:

If you haven't received copies of the gas safety certificate or EICR, ask for them in writing. A landlord who cannot produce them may be in breach of their legal obligations.

Ending your tenancy

During a fixed term you can only leave early if:

After the fixed term, on a periodic tenancy, the notice you must give is typically one rental period (usually one month) unless your agreement states otherwise. Always give notice in writing and keep a copy.

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