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Tenant Guide

Moving In

The period between signing your tenancy and settling in is full of important admin. Get it right from the start and you'll protect your deposit, avoid disputes, and start your tenancy on solid ground.

Read the tenancy agreement carefully

A tenancy agreement is a legally binding contract. Take time to read it before you sign — don't let anyone pressure you into signing on the spot. Key things to check:

If something is unclear, ask. You can request amendments before signing. Once both parties have signed, changes require a formal deed of variation.

Your deposit

A tenancy deposit must be protected in a government-approved scheme within 30 days of you paying it. The three schemes in England are:

Your landlord must also provide you with "prescribed information" — a document detailing which scheme holds your deposit and how to reclaim it at the end. If they fail to do this within 30 days, you can apply to court for a penalty of 1–3× the deposit amount.

Deposit cap: For most tenancies the deposit is capped at 5 weeks' rent (6 weeks if annual rent exceeds £50,000).

The check-in inventory

An inventory is a detailed record of the property's condition and contents at the start of your tenancy. It's your primary protection against unfair deductions at the end.

  1. Go through it room by room. Don't rush — check every item listed against the actual condition.
  2. Photograph everything. Take dated photos of any existing damage, marks, or worn items. Send them to your landlord by email so there's a timestamped record.
  3. Note any discrepancies. If something is listed as "good condition" but isn't, say so in writing within the first 24–48 hours.
  4. Keep a copy. Make sure you have the signed inventory — you'll need it when you move out.
No inventory provided? Create your own. Walk through the property on day one, photograph everything, and email it to your landlord with a note that you haven't received a formal inventory. This establishes the baseline condition.

Set up utilities and redirect your post

On or before your move-in date, work through this list:

Set up your rent payment

Pay rent by standing order (not direct debit) so you control the payment. Set it up a few days before your first rent due date to allow for processing time.

Keep all rent payment records. If a dispute ever arises, bank statements showing on-time payments are your strongest evidence.

Contents insurance

Your landlord's buildings insurance covers the structure and fixtures, but not your belongings. Contents insurance covers your furniture, electronics, clothing, and valuables against theft, fire, and water damage. It's usually inexpensive and strongly recommended.

Some policies also include accidental damage cover for items belonging to the landlord (e.g. carpets, furniture) — worth considering if the property is furnished.

Finding a Property Your Rights as a Tenant